Supply Chain System Specialist

Supply Chain Bruxelles Full-time Belgium

Job Description

Do you get energy from building a bridge between business and technology? Do you get energy from optimizing processes and solving problems? Are you IT savvy with strong analytical skills? Do you have a "can do" mentality? And on top of this, you enjoy a cup of coffee/tea from time to time? Then you might be the next JDE colleague we’re looking for!

As a Supply Chain System Specialist, you support all of the systems and processes needs/inquires of specific user groups within JDE. You’ll take the lead in various Supply Chain system related projects. You are the go to person for questions or issues in the Quote to Cash processes and you provide solutions to increase efficiencies in our way of working.

Your main responsibilities will be:

  • You develop a complete understanding of the business processes and the end-users’ business needs. You translate these needs into functional system specifications/solutions to effectively support the business processes.
  • You support end users (mainly your supply chain, customer service, logistics colleagues) on a daily basis to ensure proactive problem detection and solving to cater for business continuity
  • You are the liaison between the end users and the IT operational teams.
  • You are responsible for EDI tracking & monitoring of performance, both from a system point of view and from a content point of view. You work together both with internal and external stakeholders.
  • You actively make suggestions on possible improvements to realize higher efficiencies and improve working methods in all processes and systems within Supply Chain and Sales & Operations Planning
  • You lead & drive various supply chain projects, mainly for the Belgian supply chain team and business units, but occasionally internationally. This includes managing the overall execution and on time delivery of a project, but also milestone and resource planning. Next to that, you also participate in business & IT projects to guarantee system & business process continuity.
  • You write Business Process Procedures in order to provide input to the IT development teams and serve as a basis for training material. You ensure proper training towards business partners on new/improved processes and system functionalities.
  • You deliver reports, queries and data to support business intelligence, with a focus on supply chain analytics


  • You have a bachelor's or master's degree within a relevant field (commercial engineering, IT, economics/business, supply chain, logistics etc.) or you obtained equivalent through experience.
  • You have gained 1-3 years of experience in a similar role, preferably in supply chain
  • You are IT and system savvy
  • You have strong analytical skills
  • Knowledge of Excel is a must, Access and PowerBI experience are a plus.
  • Experience with ERP packages (SAP BW/APO/R3) is a plus
  • You have proven project management skills and are able to communicate with multiple stakeholders across different locations / backgrounds.
  • You are a problem-solver that has the drive to dig into the root cause of problems.
  • You are able to keep calm in stressful situations
  • You have the ambition to grow within our organization (within your area of interest)
  • Written and spoken excellence in Dutch, English and French

Additional Information

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious JACOBS DOUWE EGBERTS: A coffee for every cup. Working with us means you’ll be making an impact in a fast paced, collaborative environment. We work as a team, celebrating success and supporting one another. Our associates work with a diverse group of like minded people, in an innovative environment committed to doing the right thing all across the world. What you do here will get noticed.

At JACOBS DOUWE EGBERTS, we see the value in the incredible things that can happen over a cup of coffee. We are driven by the belief that everyone deserves to enjoy the coffee they love.